RPO leader celebrated for their creative candidate experience strategy
LONDON – 18 December 2023 – PeopleScout was named the winner of the Candidate Experience Award at the 2023 Personnel Today Awards for their work in partnership with their client Heathrow Airport.
With overseas travel returning to normal, Heathrow has more than 80 million travellers passing through its doors each year. The role of security officer is fundamental to the smooth functioning of the airport. Heathrow, in partnership with PeopleScout, wanted to reduce the time between application and offer. The high-demand role requires a thorough pre-employment process, traditionally taking many weeks from beginning to end. PeopleScout re-engineered the process so that it was completely virtual, enabling candidates to get through screening, interview and assessment in just a few days. The recruitment process is now more scalable, and since the time of the enhancements, Heathrow has processed approximately 90,000 applications, with the overwhelming majority of candidates giving positive feedback on the candidate experience.
“We are honoured and truly proud to be recognised along with Heathrow at The Personnel Today Awards,” said PeopleScout’s EMEA Managing Director Jon Porter. “We are grateful for the trust our client partners placed in us, without which we would not have been able to create and deliver a best-in-class candidate experience. This award is a testament to the phenomenal work our teams do in partnership with Heathrow’s TA teams behind the scenes to help keep the one of world’s largest airports running.”
For 25 years, The Personnel Today Awards have celebrated the very best achievements and innovations in HR and Learning and development. This year, a record number of entries were received.
“A huge congratulations to our winners,” said Personnel Today editor, Rob Moss. “Since the awards began in 1999, thousands of employers have strived for recognition at this prestigious event and this year’s winners join an exclusive group of those awarded for their excellence.”
PeopleScout’s talent solutions combine speed, scalability and industry-leading technology with over 30 years of experience across geographies and industries to provide clients with the competitive edge they need to hire top talent. Backed by its award-winning technology, Affinix™ PeopleScout’s best-in-class RPO solutions take a partnership-oriented approach to provide full-cycle, partial cycle or project-based support to simplify the talent acquisition process, enhance the candidate experience and drive lasting business outcomes.
See the full list of 2023 Personnel Today Award winners here.
Senior Manager, External Communications