MANAGED SERVICE PROVIDER (MSP)

WHAT IS A MANAGED SERVICE PROVIDER (MSP)?

Managed service provider (MSP) programmes support a wide range of resourcing requirements, including gig, temporary, temp-to-hire, direct hire, independent contractor (1099) administration, Statement of Work (SOW) engagements and other complex services across all skill categories and geographic locations.

MSP programmes combine our expertise in staffing and supplier management with leading Vendor Management System (VMS) technology to meet all your business requirements. Each solution is customised to help you secure the best talent, with seamless implementation, strong governance and compliance, comprehensive programme management and tangible savings. Every aspect of our programmes aims to provide you with operational excellence and sustainable value.

MSP TECHNOLOGY

Affinix™ Analytics MSP INSIGHTS

Affinix integrates with VMS technology to harness the power of analytics, creating clear visibility across your contingent workforce and other labour channels for a total workforce view. Embedded within PeopleScout’s talent solutions, Affinix is a robust platform that delivers speed and scalability to our MSP clients while leveraging artificial intelligence, machine learning, automation, predictive analytics and more.

OUR ENHANCED SUPPLIER NETWORK

We’ve built a dedicated supplier network for our clients using a proven evaluation framework. By ranking suppliers against your strategic priorities and a range of benchmarks, we make sure every supplier is a best fit. This strong supplier management focus allows us to optimise your supply base across all job categories and geographies to drive industry-leading performance and customer service. Our supplier ranking methodology creates highly-optimised, customised and vendor-neutral client supplier portfolios.

Our scoring system is based on feedback from various inputs that align with quality, compliance and cost criteria. Our supplier partners are added to the network only after a complete evaluation and selection process ensuring the optimal fit for our client engagements.

IMPLEMENTATION AND GOVERNANCE

We’re dedicated to providing seamless programme implementation and a well-defined governance strategy, then delivering on that commitment. Our MSP implementation team makes sure each implementation supports your business continuity throughout the entire process, from formulating objectives to handing over day-to-day management to your team. Once an MSP programme is in place, our risk-management team oversees compliance across the entire scope of your contingent labour programme and works on your behalf to mitigate risk. We also remain on top of emerging trends and legislation that may influence your ability to attract, retain and engage your contingent workforce and apply this intelligence to a comprehensive risk matrix.