This enlightening session with PeopleScout X Meet & Engage discussed the secrets of successfully crafting an unforgettable candidate experience.

Register now to delve into the topics of:

• Creating personalised experiences.
• Meeting the needs of under-represented groups.
• Ensuring you give value to your candidates.
• Measuring impact the right way.

Our expert panel, featuring leaders from two of the most progressive employers – Lloyds Banking Group and EDI – shared fresh insights and their view on the future of candidate experience.

We give you the ultimate edge in today’s competitive candidate market, by drawing on our latest research and case studies.

This is an essential session for anyone looking to enhance their candidate experience and shift the dial on DE&I, whether you’re just starting your journey or seeking to revolutionise your approach.

You’ll get:

• Expert insights from leading practitioners.
• Key findings from PeopleScout’s research on what’s most important in today’s candidate market.
• Insights and case studies from Meet & Engage showing what works well and why.
• Practical next steps you can easily implement.

During RecFest 2023 Robert Peasnell and Ayo Ogunde delivered a session on the Resourcing Leaders stage titled: ‘Harnessing Social Media & The Creator Economy to Amplify your EVP’.

Many joined us for the live session in July, including four guest speakers – leading talent acquisition professionals from Selfridges, ERM, RPS Group and Direct Line Group.

Now influencers are key to telling a brand’s story – how are you telling yours?

Fill in the form to watch our session recording for all the insight around EVP & influencers.

As policymakers take a carrot-and-stick approach to increasing employment for the over-50s, what should businesses be doing to attract and retain older talent?

Official statistics suggest that around 27% of people aged 50-64 are currently economically inactive. That is more than 3.5 million people, and nearly a million of these have left work since the pandemic.

Changing demographics mean that almost a third of the UK workforce is now over 50. And 73% of the UK’s employment growth over the last 30 years has come from workers aged 50-plus.

This Personnel Today webinar, in association with PeopleScout, examines the needs of older workers, how to attract and recruit them and how to best utilise their skills and experience.

Watch now to find out:

• what is keeping so many over-50s economically inactive.
• how to create hiring strategies to attract and retain older workers.
• the importance of providing flexible work schedules and compensation structures.
• how recruiting for capability rather than direct experience can broaden talent pools.

Talent has stopped being seen as a HR issue. Listen to the world’s CEOs and they’ll tell you: talent risk is the most eminent threat to their businesses.

In this white paper, we’ll show you how to portray your employer brand in a way that’s true to the reality of your organisation and (just as important) true to the organisation you aspire to be. We also answer the following questions:

• What is employer brand?
• Who is your employer brand for?
• Why should you manage your employer brand?
• How do you manage your employer brand?

Ultimately, it is our goal to give you the tools that allow you to build a reputation that attracts, engages and retains the people you need to drive your organisation towards future success.

For more than twenty years, The PeopleScout Specialist Recruiting Hub has been combining our expert international recruitment experience with an award-winning Talent Advisory business, making it easier than ever for our clients to stand out from the crowd in an increasingly cluttered market. And because we’re not a standard recruitment agency, we’re not transactional. All of our solutions are tailormade, and we invest the time, energy, and expertise into understanding your business and developing solutions that help you thrive.

Download the fact sheet to find out more.

WATCH ON-DEMAND 

Is your business finding that customer behaviour or expectations are changing? And does this mean you need staff with different skills or behaviours?

This Personnel Today webinar, in association with PeopleScout, looks at how many employers are re-engineering how they engage their customers.

Statistics from customer service platform provide Zendesk show that 60% of customers will choose an alternative supplier after just one bad experience. And research from Bain Capital found that organisations that excel at customer experience drive revenues up to 8% higher than others in their market.

To meet changing consumer expectations, customer facing teams need different skills and behaviours and employers are having to adapt the competencies they look for in the hiring process.

Join Rob Moss, editor of Personnel Today, as he chairs a panel of industry experts to discuss the talent changes they’re making and anticipate for 2023. Panellists include: Sam Westwood, head of people for The White Company; Chris Jackson, group head of colleague experience at Centrica; Patsy Legender, head of operations at Newcastle Strategic Solutions; and Debbie Hayes, HR director at Renewco Power.

Despite the growth of digital channels, excellent customer service is still a must-have. Watch this webinar to learn:

• Customer queries have become are more intricate and high-value
• Employees need the skills to liaise with customers through chats, emails and social media
• Customer service representatives need soft skills like listening and empathy
• Problem solving abilities have become key to resolving more complex queries.